How to Merge Duplicated Students
Duplicated student issue happens when students are assigned different Unique Pupil Numbers (UPNs). To resolve this, we've outlined a set of steps that can help you merge these duplicated students quickly.
1. Check UPNs in the Students Tab. Click Students > Students , then search name of Student.
2. Click on the 'eye icon' to view student's details
3. Once you've identified duplicated student profiles, you may now consolidate their information into an import file .This file (attached) serves as a bridge to merge the duplicated students into one and should have the following key information:
From UPN into UPN: Clearly indicate the UPN that needs to be retained as the correct one, and the UPN that should be merged into it.
First Name and Last Name: Include the first name and last name of the student to ensure that all their personal information is correctly merged.
Please note that, at the time of writing this article, only the technical team is authorized to perform the merging of duplicated student profiles. Therefore, once you have prepared the import file, it is essential to email it to support@learningladders.info for the technical team's assistance.
If you've got any questions about merging duplicated students, send us an email at support@learningladders.info