I have added users but nobody has received an email with their password? (Admin User Only)
If you have added/imported your users but no emails have been received, it is possible that either your Internet Service Provider or your IT network is blocking emails from noreply@learningladders.info. In this instance, you will need to ask your ISP or network manager to add the domain learningladders.info to your white listed domains for both internet traffic and email traffic.
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How to Add an Individual User (Admin Users Only)
Adding a teacher or administrator to Learning Ladders is a simple process. Once you have entered the details of the user and clicked 'Save', an email will be sent to them with instructions on how to login to Learning Ladders, meaning you don't need ...
How to Import Users (Admin users only)
1. Click on ‘Settings’ on the left hand menu 2. Click on ‘Users’ 3. In the top right corner click ‘Import Users’ 4. Here you are able to import your User file. You can either select your CSV to upload or download a template. Your CSV must contain the ...
How to Edit a User's Email Address (Admin User Only)
If you wish to edit your own email address in Learning Ladders, this can be done through the profile section which is on the top right of your screen. In profile under 'Basic Information' you can edit an email address then click 'update profile'. If ...
Migration 2023 (Admin User Only)
It's time to start a new academic year, but before that, an admin user will need to migrate your students into the 2023/24 academic year. Migration is a process within Learning Ladders wherein we move your pupils up by one year, and amend any classes ...
How to Reset a User's Password
As an administrator, you can reset the password of a user by going to: 1. Settings > Users > View 2. Enter the new password. 4. Click 'Update User'. Tip: Individual users can change their own passwords using the password reset function on the login ...