Manage Parents
Ghost login for parent Ladders at Home account
Ghost login allows an Admin user to view Ladders at Home as the parent. This is helpful when launching Ladders at Home to view the information shared by particular settings, or if a parent has a query about the information they can see. This feature ...
A Guide to Launching Ladders at Home
Welcome! You've decided to launch Ladders at Home in your school as part of your whole school approach to parental engagement and with a wealth of research showing the benefits of ongoing, consistent parental engagement, there has never been a better ...
Troubleshooting: Parent Imports Using Wonde integration
We will automatically notify administrators if there have been any problems importing parents. We have listed some of the error messages you might see in your notifications and how to solve them below: Error message: Email is required field Problem: ...
How to Invite Parents in Ladders at Home
Before inviting parents you will need to import your parents. 1. If your school already has an MIS integration set up then this will sync your parent details from your MIS. You can view the Parents in Ladders at Home> Parents. 2. If you do not have ...
Parents with the 'Troubleshooting' Status (Admin User Only)
We have noticed a growing number of issues relating to duplicate email addresses for parents. Therefore, we have created this Troubleshooting page to help and resolve these issues. There will be a ‘Troubleshooting’ status in the parents list, ...